These services include: 

      Providing back-up communications to Boeing sites equipped with
      high-frequency radio equipment 
      Assisting protective services during incidents requiring additional
      manpower 
      Coordinating traffic control 
      Providing expert communications at an incident command post or during
      activation of the emergency operation center 
      Assuming key rolls, such as staging officer or communications officer, at
      the incident command post 

 Operators also provide the communications necessary to coordinate building
 evacuations. Each building is assigned an operator who interfaces with the
 building emergency coordinators and area wardens. Together, they help reconcile building head counts, and during a real
 disaster, help coordinate the treatment of injured employees.